Strategic Leadership
Over the past twenty plus years, NOVON has led and participated in numerous executive and enterprise level initiatives, including:
- The consolidation of multiple broker dealer operations into a common organization using a single process (the people, the processes and the technology)
- The analysis, recommendation and vendor selection for outsourcing of regulatory processes
- The review and selection of new software vendors and clearing firms
- The analysis to assess whether a firm is more profitable as self-clearing or fully-disclosed
- The pricing analysis to ascertain best pricing and cost structure for internal retail/capital markets partners as well as correspondent clearing firms
Process Improvement & Workflow Analysis
From front-office to back-office, NOVON has performed numerous process assessments to implement improved quality and delivery:
- Performed data integrity analysis to identify issues and recommend better controls for the handoff points between multiple compliance systems
- Harmonized the brokerage operational processes across multiple broker dealers into one set of common processes and business rules
- Implemented workflow tools to improve NIGO rates and automation
System Conversions & Integrations
NOVON has a long and successful history in managing all aspects of broker dealer system conversions and integrations:
- Converting business from self-clearing to fully-disclosed platforms and vice versa
- Implementing new systems from front-end advisor portals to managed account fee engines to back-end reporting
- Every step of the way, ensuring that the advisor experience, and business in general, has minimal disruption
Compliance & Operational Risk Management
Specific to broker/dealer community, NOVON has hands-on experience in providing the following services:
- Data Integrity Assessments – evaluating the file and data hand-offs between systems to ensure records are not getting dropped and all are accounted for in terms of processed, rejected/failed, etc.
- Analysis/Audit/Review of SEA Rule 17a-3 Client Notification Compliance – reviewing client and account level changes to ensure all client required notifications/letters are triggering and getting mailed to clients within 30s of accounts being set up, name/address changes, suitability changes, and/or every 36-months
- Facilitation in the completion of FINRA Continuing Membership Application (CMA) filings
- Policy reviews and compliance manual/procedure audits and updates
For the financial services industry at large, we also have experience in the analysis, review and implementation of Operational Risk management controls.